Faq

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about the project

Welcome to our Frequently Asked Questions section, we hope you find the answers to your questions here. This section was designed to answer the majority of questions in regards to the various functions at Bitoise. We hope this also helps as research before you dwell into the world of investing at Bitoise.

Where is the Bitoise Office located?

We have our main office in the United Kingdom 65 Chase Side, Southgate, London, United Kingdom, N14 5BU, for more details please refer to our Contact us page.

What can I contact customer support about? when are they available?

You can contact our Customer Support Department for any questions you may have regarding any part of your experience. From accessing BITOISE platform, to registration, to making deposit, to changing your profile info, to making a withdrawal.

24/7 365 days a year you can contact us directly through our Contact page or through our email: admin@bitoise.com

I have problems opening my account what can I do?

You can contact our Account Opening Department for any questions relating to completing and verifying your profile, you can contact us directly through our Contact page our through or email: admin@bitoise.com

I need to contact you back office in what case should I ask for back office support?

You can contact our Back-Office Department for any questions relating to your deposits, withdrawals and payment methods. you can contact us directly through our Contact page or through our email: admin@bitoise.com

Is Bitoise regulated?

Yes. Bitoise is a registered brand name, regulated by the Financial Services Commission in England with registration number 13068001.

Investments
What is an investor?

Investors can follow suitable traders’ strategies (Strategy Managers) and profit from the Strategy Manager’s overall growth. You can become an investor even if you have limited knowledge and experience in forex or crypto or limited time but would still like to trade the financial markets.

What are the minimum deposits requirements?

Minimum Deposit amounts for different currencies are as follows -
Perfectmoney - 40 USD
Bitcoin 0.001 BTC
Ethereum - 0.0239 ETH
Litecoin - 0.239 LTC
Dogecoin - 667 DOGE
Deposit Is Returned After the Maturity. Principal Withdraw Available at Any Time After 1 Day With 10% Principal Withdraw Fee.

Are the currency rates fixed or flexible?

For currency conversion we use fixed rates.
Bitcoin is the default currency of the site for deposits and withdrawals. At the time of deposit and withdrwals the other currecncies are converted to Bitcoin and vice versa according to the following fixed rates
1 Bitcoin = 40000 USD that is 1 USD = 0.000025 BTC
1 ETH = 0.042 BTC
1 LTC = 0.0042 BTC
1 Dogecoin = 0.0000015 BTC

Are there any extra fees?

No, there are no extra fees.

How much profit can I gain from investing?

1.5% Daily For 90 Days

How can I deposit fund into my account?

You can make a deposit via an internal transfer or an external transfer ( Perfectmoney, Bitcoin, Litecoin, Ethereum, Dogecoin ).

How can I withdraw fund?

Go to the ‘Withdraw’ section
Select the Investment Account you wish to withdraw funds from and put the amount that you want to withdraw and click ‘Withdraw’.
On the next page, click "Confirm' thats it.

In how much time, withdraw request is processed?

Withdraw request is processed instantly.

How much is minimum withdraw?

Minimum withdraw amount for different currencies is as follows -
Perfectmoney - 0.000025 BTC ( 1 USD )
Bitcoin - 0.0005 BTC
Ethereum, Litecoin and Dogecoin - 0.0002 BTC.

Registration
What is BITOISE platform?

Bitoise is a crypto trading platform where you can signup, deposit, earn daily profits and withdraw funds at your own freedom.

How can I register?

Follow this link

My email was registered in the past what does it mean?

If you receive this message then it means that your email was already used to register with our webpage. If you’ve forgotten your password, you can follow the steps to recover your password at forgot password page. You should note that you are only allowed to open one BITOSE account.

How can I change the name I registered with?

You can amend the name from your member dashboard.

How can I change my email or payment account information?

You can change it from your member dashboard.

Other Questions
What partnership programs are offered?

Affiliate Program: As an Affiliate, you promote BITOISE on your website, blog or social media accounts, using the tools we provide to introduce clients to BITOISE. You will receive a commission based on the number of clients you acquire and their deposit activity.

Does it cost me anything to join?

No extra cost for registration fees.

Are my fund and personal details protected?

We abide by a strict regulatory framework. All client funds are held in segregated accounts, ensuring that your investments are secure at all times. We also guarantee that all necessary precautions are taken to keep your details secure.

Do I have to pay taxes on profits?

Paying taxes is your personal responsibility. Please refer the legislation governing your region or seek independent advice

Will you inform my tax authority If I Profit?

Its not our job.